Operations Manager

Location: Mumbai, India (Hybrid)
Type: Full-Time
Experience: 4–6 years in travel operations or related industry

Roamio Travels is looking for a detail-oriented and resourceful Operations Manager to oversee the execution of our travel itineraries and ensure smooth service delivery across all destinations. If you thrive in fast-paced environments and love turning plans into flawless experiences, this role is for you.


Key Responsibilities:

  • Manage day-to-day travel operations including bookings, vendor coordination, and client servicing

  • Oversee pre-departure processes: documentation, confirmations, travel updates

  • Liaise with local partners across Russia, CIS, and Southeast Asia to ensure on-ground service quality

  • Handle customer queries, escalations, and post-tour feedback

  • Work with sales and product teams to streamline operations and improve efficiency

  • Monitor budgets, timelines, and logistical challenges across multiple tours


Requirements:

  • 4–6 years of experience in operations, preferably in the travel or hospitality industry

  • Strong organizational and multitasking skills

  • Experience coordinating with international suppliers and handling client expectations

  • Familiarity with CRM systems, GDS tools, and operational reporting

  • Ability to work under pressure and lead a support team if required


What We Offer:

  • Competitive salary with performance bonuses

  • A dynamic work environment with cross-functional exposure

  • Opportunity to work on high-end itineraries across multiple regions

  • Travel perks and learning opportunities


To Apply:
Send your resume and a brief cover letter to [email protected]

Help us deliver world-class travel experiences — behind the scenes, where it matters most.